Triumphant Zoe - Head Office

SHANTY CORNER

PROPERTY SPECIALIST | CLIENT RELATIONS | HOSPITALITY & CUSTOMER SERVICE

PROFESSIONAL PROFILE

Shanty Corner is a customer-focused professional with a strong background in hospitality, concierge services, reception, recruitment and travel consultancy. With extensive experience in delivering personalised client service within prestigious hospitality and private club environments, Shanty brings exceptional interpersonal, communication, organisational and relationship-management skills to the property industry.

Her professional experience has equipped her with the ability to understand client needs, manage enquiries, coordinate services, maintain professional standards and build lasting relationships with diverse clients. Her background in travel and tourism management further strengthens her understanding of customer expectations, lifestyle preferences and service excellence.

As a Property Specialist, Shanty is committed to providing a professional, personalised and client-centred property experience. She aims to assist clients in identifying suitable property opportunities, facilitating property viewings, maintaining effective communication and supporting clients throughout their property journey. Her service-driven approach, attention to detail and ability to work in demanding environments position her to contribute positively to residential property sales, rentals and client relationship management.

CORE COMPETENCIES

Client relationship management and customer service

Property sales and rental client support

Client enquiries and professional communication

Reception and front-office administration

Property viewing coordination and appointment scheduling

Hospitality and concierge services

Recruitment and candidate relationship management

Travel planning and customer consultation

Problem-solving and conflict resolution

Organisation, time management and attention to detail

Professional presentation and relationship building

PROFESSIONAL EXPERIENCE

Broken Sound Club — Receptionist
October 2024 – January 2026 | Loxahatchee, Florida

Provided professional reception and front-office support, assisted with enquiries, facilitated communication and contributed to a welcoming environment for members and visitors. Developed strong administrative, organisational and client-service skills.

Workaway International — Recruiter
May 2024 – October 2024

Supported recruitment activities and candidate engagement, applying communication, coordination and relationship-building skills to facilitate the recruitment process and maintain positive candidate experiences.

Loxahatchee — Concierge
October 2023 – May 2024

Delivered personalised concierge services, responded to client requests, coordinated assistance and maintained high standards of professionalism, discretion and customer satisfaction.

Sailfish Point — Concierge
January 2022 – March 2022

Provided attentive concierge services in a premium environment, assisting clients with enquiries, service coordination and personalised support.

BallenIsles — Concierge
October 2019 – April 2020

Delivered guest and member support, managed requests and helped maintain a welcoming, service-oriented environment.

Springhouse Hotel — Hotel Receptionist
May 2019 – October 2019

Managed reception responsibilities, assisted guests with enquiries and supported daily front-office operations while maintaining professional service standards.

BallenIsles — Hostess
October 2018 – May 2019

Welcomed guests, coordinated seating arrangements and supported smooth service operations, strengthening interpersonal communication and client-engagement skills.

Global Link Travel — Travel Consultant
January 2017 – September 2018

Assisted clients with travel enquiries, provided travel-related information and supported the coordination of travel arrangements. Developed consultation, customer-care and service-delivery skills relevant to understanding client preferences and recommending suitable solutions.

EDUCATION

Damelin College
National Diploma in Travel and Tourism Management | 2014–2016

Woolhope High School
Grade 12 | 2013

PROFESSIONAL VALUE PROPOSITION

Shanty combines hospitality expertise, client relationship management and travel consultancy experience to deliver a service-focused property experience. Her commitment to professionalism, responsiveness and understanding individual client requirements supports her goal of helping buyers, sellers, landlords and tenants navigate property transactions with confidence.

Her approach is built on trust, effective communication, attention to detail and a commitment to creating positive, lasting client relationships.